Another new feature of Facebook F8 2021 is an update to WhatsApp Business, which according to the company “will allow businesses to start using the WhatsApp Business API more easily so that people can easily chat with these businesses .” Some of its improvements are:
Faster setup: The time it takes for businesses to get started with the WhatsApp Business API has been reduced, as the company has reduced the setup process from weeks to just 5 minutes. As the company explained, “These improvements will make it easier for medium and large businesses to communicate with their customers through WhatsApp, whether they choose to work with a business solutions provider or prefer to get support directly from Facebook.”
More information about businesses: Until now, businesses cameroon business email database could only send timely notifications, a type of message that does not allow customers to be contacted to provide more information outside of a 24-hour window. Facebook says more types of messages will be supported, such as letting them know when an item is back in stock.
New messaging features : New features include a message list so users can reply without typing and reply buttons for one-tap responses. New message lists feature a menu with up to ten options, so typing out responses is no longer necessary. And with reply buttons, users can quickly select one of three options with a single tap, which businesses can pre-configure through their WhatsApp Business API account.