At Intelcia we have been offering outsourcing solutions to our clients for 20 years, managing their external operations so that they can better focus on their core business and their challenges.
We are focused on improving the customer experience in all areas of relationships: multichannel contact centers , business process services (BPS) and consulting. We are also specialized in improving the operational efficiency of services through the use of advanced technological solutions that will mark the future of customer relations.
As a global player in the outsourcing sector, we support our clients by combining talent, technology and processes to offer a tailored service and world-class skills: onshore , nearshore and switzerland phone data offshore around 4 solution areas: multi-channel CX solutions, business processes, IT solutions and innovative and consulting solutions. With a presence in Europe, Africa and America, we currently employ nearly 35,000 people in 85 locations.
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• Multi-channel CX solutions: sales and loyalty, customer service, technical support.
• Business processes: digital advertising, accounting, recovery, quality control, sales team outsourcing, HR solutions and compliance control.
• IT solutions: consulting, integration, application development and infrastructure operations.
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ayeshshiddika11
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