As an essential part of our daily lives, digitization has also brought about a digital transformation of the business world: processes are automated, data exchange and data management are made much easier, and companies benefit from time savings and increased profitability. Digitization is particularly important for customer relationships. Using various digital channels leads to increased visibility and improved interactions with customers. As we all know, customers need to be addressed wherever they are - and digital channels are at the forefront of this.
Most companies are aware of the benefits of digitization, but they often hong kong telegram data encounter problems when implementing it. Digitization requires the use of software, but the focus of the digitized company is the ability to network with customers and partners via the Internet. Digitization is therefore not just the simple use of software in the company, but represents the way in which companies integrate their stakeholders on the basis of digital channels.
A employees would not describe their company as digitalized, or not really so. A full 56% would like their company to make better use of the advantages of software and be more technologically advanced.