“In order to succeed, your desire for success should be greater than your fear of failure” – Bill Cosby
Another good example is a florist who gives a 10-day bloom guarantee on all bunches of flowers he sells. On the one hand, he is convinced of the quality of his product. On the other hand, he would also rather hear if flowers have finished blooming earlier. He can then take action on this. In this way, he provides service to customers, while without the guarantee they might never have returned because of dissatisfaction. This florist wants to enter into a conversation with his customers in the hope that they will continue the conversation for him. Steven looks at organizations and looks at the extent to which internal and external stakeholders enter into a conversation about the organization.
Many organizations are afraid of negativity and therefore form their policy based on vietnam telegram data this fear. On the one hand, to deter, just like in the classroom in the past. Teachers who make an entire class stay behind after school, while only two students have misbehaved. On the other hand, such a policy is often based on the principle that the one who shouts the loudest is helped first. This is no different on many social media channels, where a magnifying glass is often placed on negative reporting. These types of messages are the first to be retweeted. A fail is so easily given. How should you deal with this as an organization if you should not be guided by fear?