"Still not?"
"No," she said.
2. Next, here is a screenshot of my chat with the Google representative:
The final answer actually made me happy (i.e. yes, go ahead and do it if you want, but I wouldn't do it if I were you).
3. Finally, I spoke to Google's Twitter support, which I always find helpful:
In short, we had a Google representative tell us that paying argentina number data people to thumb up reviews would be cool and dirty (ouch!), but the other two warned against doing so. We'll go with majority rule here and try to piece together our own guidelines in the absence of public guidelines.
Moving forward with what we have learned, I would suggest here:
As a business owner, if you receive a review that you appreciate, definitely go ahead and like it. This may have some bearing on what makes it to the highly visible “front” of your Google Business Profile, and, even if it doesn’t, it’s a way to say “thank you” to the customer while also writing your owner’s response. So, a good review comes in, reply with thanks and hit the like button. End of story.
Don’t ask anyone in your workforce to thumb up your brand’s reviews. That means staff, marketers, and dependents you pay for. Two-thirds of Google representatives agree that this would be spam, and 32 percent of respondents to my poll got it right about that. Buying likes is almost as unfortunate a strategy as buying reviews. You could get caught and damage the reputation you’re hoping to build. It’s just not worth the risk.
My guidelines for using the Review Likes function
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