Why it works
The omnichannel experience Prime members receive enables them to access the benefits of their membership on any device or platform.
17. Barnes & Noble
Brick-and-mortar bookstores may be a thing of the past, but Barnes & Noble is winning by offering members and customers a traditional brick-and-mortar bookstore experience while remaining nimble in the market. Whether you access its products through the Nook app, mobile website, desktop website, or in-store, you'll get a similar, if not identical, experience.
It adds another layer to these omnichannel experiences: an malta mobile database in-store café where customers can sit and read. In addition to being able to access the store’s offerings on any platform of their choice, customers can enjoy a traditional café experience.
Why it works
Having a mobile experience in addition to a place for customers to read books creates a personal connection.
18. Google Chrome
"Omnichannel Marketing Example: Google Chrome"
Google is another champion of omnichannel experiences, and one particular example is its browser, Google Chrome. When users log into their Google account, their history and activity are automatically synced to every device. Users can even access tabs on their mobile apps that they have open on their laptop.