In the world of ecommerce, high return rates can quickly become a nightmare. But don’t worry – we have some effective strategies for solving this problem. In this blog post, we provide valuable insights and practical tips for reducing your return rate and keeping it down in the long term. Read on to find out how you can reduce your return rate and minimize costs, while increasing customer satisfaction.
In this post:
• Find out why having a large number of returns is a serious problem.
• Understand how a high austria telegram screening return rate can lead to huge costs, and which strategies can help you minimize them.
• Learn how detailed product information, good customer service, and high-quality packaging can help reduce the number of bad purchases and subsequent returns.
• Find out how Shopware can help you manage your returns.
• Delve into important questions in our FAQ and find out, for instance, how to calculate your return quota, at what point it’s too high, and whether you should offer free or paid returns.
Don’t miss the chance to reduce your return rate and make your business more profitable.
Table of contents
Why you should lower your return rate
The most common reasons for returns
7 effective tips to lower your returns rate
Frequently asked questions about returns in the online store
Why you should reduce your return rate
Unfortunately, high return rates have become the norm
High return rates have become an everyday occurrence in ecommerce, with far-reaching consequences for companies. Current statistics reveal the extent of the problem. In Germany in particular, the situation is worrying. According to the trade research institute EHI, Germany is actually the European champion when it comes to having the most returns. [1] In addition, a research group at the University of Bamberg discovered that on average across Germany, one out of every four packages is returned. This could be because no other EU country has so many free returns. And online merchants usually offer generous return periods.