The Close team asks every lead:
How do you approach sales?
Do you/your team do a lot of calls and emails?
What sales strategy do you prefer, inbound or outbound?
How many SDRs are on your team?
What are your goals?
What's standing in the way?
We ask. And ask. And ask.
We keep asking questions until we are 100 percent finland telegram data convinced that our sales software can help them and is the best and right solution.
If not, we will cut the lead loose.
People always think I'm nuts when encouraging them to cut leads loose. But seriously, why would I want a customer to use Close when I know it's not a great fit for them? That's the kind of sleazy sales tactics that will (sooner or later) result in churn.
And it's not a customer-centric approach to sales
It's always better to recommend a solution and give advice rather than push a bad-fit deal. At the very least, it will leave a good impression on them. A good experience with our sales team has led to folks recommending Close to others who did end up signing a contract with us.
It pays to be honest and put prospect needs first
4. Communicate Seamlessly Across Different Channels
Prospects don't like to be left hanging.
What does your tech stack look like?
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