Inside vs Outside Sales Teams

[rifat28dddd]

3-4PM
Respond to emails:
Send a recorded demo to a new prospect
Connect new customer with customer success
Schedule follow up calls
4-5PM
Review meetings for tomorrow
Finalize notes from calls
Respond to any last minute emails
Inside Sales vs. Outside Sales: What’s the Difference?
The main difference between inside and outside sales is where the salespeople work. Inside salespeople tend to work in an office or even at home. Outside sales teams often travel to in-person meetings and work on-site at the prospect's offices.

Inside sales reps rely on technology and virtual meetings to build relationships. Outside sales reps, aka field salespeople, rely on travel and in-person meetings to share demos, explore objections, and build face-to-face relationships.

Here’s a breakdown of the main differences in job descriptions for inside and outside sales reps:

‎However, there’s another core difference between these two sales models.

With inside sales, the team structure often includes finland telegram data multiple people taking ownership of different stages of the sales process. For example, a sales or business development rep gathers and qualifies leads, while an account executive converts them, then a customer success team manages the onboarding/upselling process.

To be clear, not all inside sales teams use this structure, but it differs from outbound teams, where generally, one (or possibly two) salespeople manage the process from start to finish.

Which Skills Do Inside Sales Reps Need?
An inside sales rep uses a whole lotta technology, including email, video conferencing, phone calls, and social media, to qualify, nurture, and convert leads into customers. This means sales reps need a solid understanding of how key sales tech tools function, the ability to learn new platforms quickly, and an intuitive ability to build relationships virtually.

Kate Petrone, Senior Account Executive at Close, shares how the skills inside sales reps need to extend far beyond using tools and cold calling:

“One of the most important skills for inside sales reps is the ability to ask the right questions - being genuinely curious. Being a really good listener is equally as important to understanding .