Establishing and maintaining regular communication with your members helps to build trust and keep them engaged with your club. Email is a great format for this but don’t forget about SMS too – both of which can be easily managed via LoveAdmin.
Did you know that 87% of parents consider communication to be an important feature to offer online? And almost a third of them said that they want better communication and visibility into how their child is getting on.
Ask yourself, are you providing that level of iran rcs data service to your members? If the answer is no, then it could be time to rethink your communication strategy. We recommend starting as you mean to go on by sending out a welcome pack. This makes your members feel instantly like part of the club and lets them know what they need to expect.
Examples of what you can include are:
Your club’s background and history
A timetable and important information they need to know like upcoming events
What should be worn and brought to the session e.g. a water bottle, bun kit etc.
Remember, communicating with your members doesn’t have to be difficult. You can simplify your communication with LoveAdmin. Automatically send email or SMS messages when a new customer joins or makes a purchase. Email and SMS can be created from scratch, or you can use our customisable templates. Your customers can then stay engaged and up to date with minimal effort on your part – making it a win-win.
Tip – Create positive experiences
It’s vital you’re giving members a safe, positive experience. 91% of parents surveyed in our report said their child’s enjoyment is a key factor in if they renew.
You’ve got to start working on these experiences from the first day. Making sure they feel welcomed and valued.