How to setup WhatsApp ticketing system

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WhatsApp Ticketing System is a kind of tool that works on WhatsApp to enable
customer service and their incoming queries, messages, and issues need to be managed by the sales team. Through
WhatsApp Ticketing System, the sales team can manage, process, and catalog customer queries through WhatsApp.


Customers need your help, whether they're just browsing and want to learn more
about your products or have questions about their orders. They also expect helpful answers
quickly.


Your team needs a centralized location to track conversations and ensure
everyone gets a response as their requests grow—that's where a ticketing system comes in.


Given WhatsApp’s position as the world’s most widely used messaging platform, it’s
a route your customers will likely want to use to contact you. Your team can accept and
manage customer support requests via WhatsApp using a WhatsApp ticketing system.


From here, you can manage interactions with your team, review customer history,
and keep track of new messages.


WhatsApp ticketing system configuration can be done with WhatsApp business
API.


Are you ready to start using a ticketing system for WhatsApp Business? What do you
need to understand about it.


For small teams, WhatsApp Business offers an app, while for large businesses,
it provides an API. The API is the only way to access all the benefits we’ve talked about here if you want
to use a ticketing system to advance WhatsApp customer service.


It’s easy to get started with WhatsApp Ticketing once you’ve set up the API. You can be
using a WhatsApp Ticketing system within ten minutes of completing these steps to get started with WhatsApp
Business API.

GetItSMS offers a one-day free
trial. Start it now.
Go to WhatsApp Business
settings.
Simply click on “Connect your number”.
Examine the data that appears in detail.
To get started, click “Get
Started.”
If you don't have a Facebook
Business account, create one now. (If so, skip to the next step.)
Verify that your WhatsApp Business
API phone number meets the requirements denmark email list by reviewing the list. Verify it by checking the box.
(If your number does not match the criteria, contact GetITSMS customer support by sending an email.)
You then need to create a WhatsApp
Business account and log in to your Facebook account. You will need to know your business name and
address to complete this step.
Simply select “Continue with
Facebook.”
The account name and your number
should have been filled in at this point. Before continuing, verify that this information is
listed accurately; if so, click "Next".