5 "No's" in Relationship Business

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Don't try to make a deal at any cost. No one wants to be seen as a wallet on legs. People always sense it, and they don't like it.

Don't promise what you can't do. If there is no solution to the problem, don't lie. We always say honestly what we can do and what we can't. In some cases, we can even admit that it would be more profitable and convenient for the client to turn to a competitor.

At first glance, this is a losing strategy. However, in turkey telegram number database the long run, it pays off. Because this is how we acquire the most important things: reputation and trust. The client will definitely remember that we were open with him, that no one tried to deceive him. In the future, he will either recommend us to his friends or ask for help himself if he decides that we can be useful.

Don't cling to the client. In a relationship business, chemistry between people is important. If you can't find common ground with the client, don't persist. Transfer the client to another manager. It's better to lose a client for yourself, but keep him for the company, than to part with him at all.

Don't be pushy and tactless. We know how important it is to get a response from a client. Especially when deadlines are tight and you can't get through to them. However, there is no better way to ruin your reputation than to call a person 24/7. Even in a critical situation, you can come up with a way to get through to a client without turning into a stalker.

Don't be indifferent. Do any job conscientiously or don't do it at all. If you treat the client and his problems half-heartedly, then the result for you will be corresponding.

On Topic: Mistakes in a Commercial Offer That Turn Customers Off



5 "yes" in the relationship business
Be honest. Trust creates a stronger foundation for business relationships than any dust you can throw in their eyes.

Play for the long haul. Build your reputation and business relationships over the years. This guideline helps you choose the right strategy. Even if you lose in the moment, you will win in the long run.

Immerse yourself in the client's request. Relationship business is not only about hanging out together. It is also about your personal, caring approach to the client. People notice and appreciate it when you really invest in the project and try to solve the problem, rather than approach it formally.

Create a clear action plan. This demonstrates your expertise and solves the client's problems. The more detailed and detailed the action plan that you can offer the client at each stage, the better.

Be interested in people. People appreciate being seen as individuals, not as representatives of a company or business opportunity. Genuine interest in people works better than flawless presentations. People sense sincerity as well as falsehood. And the former always pays off.