Today, the world is developing around information and communications technologies (ICT). These have transformed the way in which most sectors of society are managed. In this context, educational institutions have not been exempt from the challenge of keeping up with these advances.
From primary to postgraduate education, these organizations are seeking to renew themselves. That is why they are offering more and more services, in order to meet the demands and expectations of teachers, students and families. Offering more and better services involves managing large amounts of information. To face this challenge, it is necessary to have efficient tools that allow them to adjust to, among other things, budgetary restrictions.
Amidst this technological growth and in response to these demands, Salesforce offers the education sector, under the Education Cloud umbrella, a new group of solutions and products.
What is Salesforce Education Cloud?
Education Cloud is a suite of software solutions new zealand whatsapp lead products designed to automate educational processes, spanning from K-12 to Higher Ed. It is built on the world’s best customer relationship management (CRM) system and offers a 360-degree view of the student’s journey through each level of education.
Education Data Architecture (EDA)
Education Cloud is based on the Education Data Architecture (EDA). This architecture was developed by Salesforce partners specializing in education along with the recommendations and requests of the Trailblazers community and was originally oriented to Higher Ed. With EDA, standard and custom objects are incorporated into Salesforce, as well as various functionalities that respond to the characteristics and needs of this sector. Thanks to the 360-degree view of the student, EDA allows to easily visualize how the student relates to the academic institution: subjects they take, clubs they belong to, affiliations with departments, etc. This architecture makes it much easier for any Salesforce administrator to configure the CRM based on the specific needs of an educational center.
The power of EDA is greatly enhanced by its ability to integrate with the Salesforce ecosystem. This allows schools of various sizes and characteristics to access applications that meet their specific needs through AppExchange. With the EDA Readiness Initiative, the educational community can quickly and easily find applications certified to work with EDA.
Education Data Architecture
Education Data Architecture. Fountain:Trailhead.com
K-12 Architecture Kit
Additionally, Salesforce created the K-12 Architecture Kit to address the specific needs of K-12 schools and educational districts. This architecture is based on EDA and also incorporates other types of objects, page layouts, and specific reports and dashboards. The K-12 Architecture Kit ensures that the data structure complies with the standard established by the Ed-Fi Alliance .
Solutions and products offered by Education Cloud
Education Cloud offers educational institutions technologies and applications that allow them to fully exploit the most popular Salesforce products according to their specific needs. In addition, it offers the latest innovations of this platform, the benefits of Artificial Intelligence, analysis options and the capacity for integration.
Salesforce Education Cloud solutions and products for K-12 bring parents much closer to their children's academic development, allowing them to continuously monitor their progress. They also allow teachers to better support and guide their students thanks to the detailed view they have of all their activities and results.
In higher education, the implementation of Education Cloud boosts recruitment and admissions processes, services associated with the student experience, and academic advising. Even through the maintenance of an alumni database, it fosters the commitment of those who graduate with the institution.
Education Data
Recommended Salesforce solutions to support the educational process. Source:Trailhead.com
Salesforce Education Cloud Pricing
In order to find out how much it would cost to implement this platform, you will have to fill out an application. From there, Salesforce will analyze your data and make you an offer based on the characteristics of your institution. However, you can also apply for the Power of Us program, through which Salesforce provides 10 free subscriptions to selected nonprofit educational institutions. If your organization is chosen, you could receive technology donations. Educational institutions, both K-12 and higher level, that are public or private nonprofit, are considered highly eligible for this.
Steps to register for the Power of Us program
How does Education Cloud contribute to success throughout the entire educational process cycle?
Helping you find and enroll the best students.
Streamlining the application process and fostering stronger relationships with prospective students.
Enabling students to be provided with personalized experiences that are fully connected to the institution.
Facilitating communication and interaction between parents and the educational center.
Increasing teaching staff productivity.
Offering mechanisms that help increase student retention and boost graduation rates.
Creating lifelong bonds with graduates, contributing significantly to increasing donations and transmitting admiration for the institution to future generations.
What is Salesforce.org Education Cloud?
Salesforce.org is the expression of Salesforce's desire as a company to contribute to making the world a little better. Through the 1-1-1 philanthropy model: it donates 1% of its time, 1% of its products and 1% of its share capital to the global community. Education Cloud, along with Nonprofit Cloud and Philanthropy Cloud, is part of this initiative. Thanks to this, many educational centers receive significant discounts on their products, allowing many more people to access high technology and enter the labor market better prepared. An example of this is the Power of Us program.
In summary, we can say that Salesforce.org Education Cloud not only offers you powerful technological products, but is also a collaborative platform, committed to driving the success of its clients even in times of crisis. This has been demonstrated over the last two years in the face of the challenges posed by the global COVID-19 pandemic.
This difficult period has conditioned the way people interact. Educational institutions, not immune to this, have had to transform their ways of working at an extraordinary speed with regard to the use of technologies. Salesforce, in response to the needs that have arisen from this situation, has donated more than a million dollars to different foundations. In addition, it has made available to its clients free of charge, tools and complete courses on Trailhead on remote work or teleworking, a modality that has been the protagonist in these times.
Education cloud, salesforce's powerful offering for the education sector
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