Overall, customers are more likely to open order status messages than other types of emails from merchants. A May 2022 study by Digital Commerce 360 and Bizrate Insights surveyed 1,015 consumers: 52% of pakistan telegram number database respondents will read an email with a delivery notification faster than other messages; 43% of respondents will open a delivery status email.
Effective communication and delivery notifications are a tool for maintaining and developing customer relationships. Also, 23%, or nearly one in four respondents, in a survey by Digital Commerce 360 and Bizrate Insights said that offers in order notifications or emails influence their overall purchasing decisions. Rainbow Shops.
Timely notifications Rainbow Shops uses several tools to provide its customers with up-to-date information: emails, SMS and in-app push notifications with the user's permission. As a rule, customers want to know the status of the order being shipped and delivered to the pick-up point, so it is very important for the company to take these wishes into account for notifications.
One of the Foundations of Effective
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