Communicating about appointment scheduling to your clients or patients is an excellent way to avoid absenteeism. You will save valuable time by planning your SMS campaigns. Reminder, confirmation or cancellation of appointments, choose the campaigns that will be useful to you in the exercise of your profession. Uses of SMS for your appointments: Appointment scheduling : encourage your clients or patients to choose their appointment by integrating a link into the SMS to choose the date and time of the appointment. The accessibility of appointment scheduling will simplify the recipient's life. They will therefore be more inclined to make an appointment.
Appointment confirmation : once the appointment has been validated, you can send a campaign to confirm the customer's appointment. This way, the date and location will be easily accessible in their messaging in case czech republic phone number data of doubt. Appointment reminder : the most important campaign to limit absenteeism. A few days before, send a reminder to those who have made an appointment. With this relevant communication strategy, you ensure that you are read. Don't forget a reminder SMS on the day for the most absent-minded. Appointment cancellation : SMS communication is the best strategy to inform about the cancellation of an appointment.
The reading rate is 95%, be sure to be read! You can also offer a solution to reschedule your client or patient's appointment Send a satisfaction survey : a few days after the appointment, you can send an SMS campaign to your customers to encourage them to fill out a satisfaction survey. This will allow you to have your customers' opinions but also to improve your customer relationship. 4 benefits of using SMS campaigns: Reduced absenteeism : by sending reminder SMS messages, you allow your clients or patients not to forget your appointment.
This means of communication is therefore very quickly profitable. Improved customer relationship : The more you communicate with your customers, the better your customer relationship becomes. It is indeed important to stay close to them and keep them informed about your activity. This is why SMS campaigns are relevant, because they allow you to deliver a message instantly. Save time : thanks to SMS communication, you will no longer need to call your customers by phone, a simple SMS is enough. This time saving allows you to focus on your essential tasks. SMS Personalization : Personalize your SMS to be better perceived by your customers or patients.