Encuentro; Marta Gil , Head of Speaking – Chief's; Montse Vilà , Head of Ecommerce – BROWNIE; and Xavier Duran , CMO & Chief Digital Officer – PDPAOLA Jewelry. Room: Global strategies & Payments.
13:35 – 13:55 Castañer: The success of unifying commerce . Speaker: Xavier Colome , Digital Director – CASTAÑER. Room: CX/UX & Omnichannel.
15:35 – 16:20 Discussion panel: Global trends in Customer Experience . Speakers: Blanca Serrano , Customer Experience Director – VidaCaixa; Francisco Javier Fillat , Customer Experience & Multichannel Manager – Novo Nordisk; Hélio Monteiro , Head of Customer Experience – MediaMarkt Iberia; and Josu Madariaga , Customer Experience Director – EROSKI. Room: CX/UX & Omnichannel.
16:20 – 16:45 P andora – on a growth trajectory. What brought us here will not take us there . Speaker:
Raul Duque Euiz , Senior Vice President – Global Go To Market – Pandora. Room: Eshow Keynote.
16:55 – 17:15 The explosive transformation of a fashion bahrain number data e-commerce into the iconic brand of Generation Z, Nude Project . Speaker: Xavi Matencio , Head of Digital – Nude Project. Room: Global strategies & Payments.
17:00 – 17:25 Real-time customer data: how it determines sales and marketing strategy . Speaker: Sara Vega , Marketing and Communications Director – FNAC. Room: Eshow Keynote.
Tuesday, May 14th
10:15 – 10:35 PepsiCo's MarTech strategy across brands and borders . Speaker: Laia Fors , Technical Data Product Manager – Global CDP – PepsiCo; and Zsofia Polai , Digital Marketing Technology Leader – PepsiCo. Room: TFM Keynote
10:55 – 11:10 AI: The secret weapon of Ecommerce to improve our productivity . Speaker: Sergio Rico , Head of Ecommerce and Digital Marketing – Kenay Home. Room: Global Strategies & Payments.