I. Identifying Potential Crisis Scenarios (Approx. 300 words)
Platform Outages:
WhatsApp/Meta Service Disruptions: Complete or partial outages of WhatsApp API, Meta Business Manager, or underlying infrastructure.
SMS Gateway Downtime: Issues with your SMS service provider leading to message delivery failures.
Technical Glitches:
Chatbot Malfunctions: Chatbots providing incorrect information, getting stuck in loops, or failing to qualify leads.
Integration Failures: CRM or marketing automation platforms failing to sync with WhatsApp/SMS, leading to lost lead data or delayed follow-ups.
Broken Links/CTAs: Malfunctioning links in messages preventing leads from taking action.
Security Breaches:
Data Leaks: Unauthorized access to your lead database or list of ecuador whatsapp phone numbers annels being used for malicious purposes.
Compliance Violations:
Unintended Spamming: Accidental mass sends due to automation errors or misconfigurations.
Consent Management Failures: Sending messages to opted-out contacts or failing to properly document consent.
Policy Changes: Sudden updates to WhatsApp Business Policy or SMS regulations that impact your current strategies.
Reputational Damage:
Negative Public Sentiment: Widespread negative feedback or backlash on social media related to your mobile messaging practices.
Viral Misinformation:
Establishing Authority Through WhatsApp Marketing for Leads
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