Use Accurate Shipping Data:

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Distribute the RFP: Submit the completed RFP to short-listed freight forwarders. Ensure these companies are competent in managing consignments of different sizes and weights and meet your requirements.
Evaluate Proposals: Upon submission of the proposals, evaluate each depending on the criteria you have set. As such, you can compare the freight forwarders based on the pricing model, services offered, the KPIs used, and their effectiveness in managing your logistics needs.
Shortlist Potential Partners: Filter the list of possible freight forwarders according to your requirements and budget. At this stage, it may also be a good idea to schedule follow-up meetings or interviews to review details.
React to Partners and Investors and Finalise the Contracts: Once you have identified your preferred freight forwarder, engage with them in price negotiations to agree on the final rate, service deliverables, and timeframes. Make sure that all the KPIs and service expectations are well spelt out in the final contract.
KPIs to Include in Your Freight RFP
Including KPIs in your freight forwarding RFP ensures that your chosen freight forwarder is accountable for meeting performance standards. Important KPIs to consider are:

On-Time Delivery Rate: Assess the freight forwarder’s level of compliance malaysia phone number list with the set timeline for the delivery of shipments.
Damage-Free Delivery: Monitoring the percentage of undamaged goods received provides insights into freight forwarders’ handling practices and overall care during transportation.
Cost Efficiency: Keep an eye on the overall cost per shipment and any extra surcharges the freight forwarders charge to determine if they are a cost-effective service.
Customs clearance success rate: Check how the freight forwarder manages customs documentation and procedures to minimise delay and penalties.
Additional Tips for Creating Effective Freight RFPs
To further ensure your freight forwarding RFP is comprehensive and effective, consider the following tips:
This is because providing accurate data helps freight forwarders in making reasonable proposals. It is important to have the correct information about the consignment size, mass, and measurements.
Make the Price Competitive: Request the freight forwarders a breakdown of the price per minute, day, or month and any additional charges that may be incurred. This will assist in properly drawing comparisons between various vendors.
Be Open to Innovations: While setting clear expectations is important, being receptive to new ideas and innovative approaches from freight forwarders can help improve services and cost savings. Encouraging them to propose strategies or technologies can enhance efficiency and improve overall logistics solutions.