They’ll still wonder if you’re paying attention because you look like a

[rifat28dddd]

When you combine these tactics, you become more likable to the other participant.

When you take notes on your laptop — or worse, your phone—prospects are going to be disrupted by the thought of you doing other things and not paying attention.

At this point in our history and culture, the icon of not paying attention is someone with their head buried in their phone and their thumbs furiously moving with passionate purpose.

Doing that during a sales call or initial meeting is really lazy and stupid. If it’s important to note, then write it down.

“But, Jason, you don’t understand. I always make a point to let them know that I’m taking notes on my phone or computer, so they don’t think that.”

Nope, sorry. It’s still stupid. disengaged teenager.

Don’t do it.
You can’t listen when you’re talking, and that’s one of bulgaria telegram data the biggest problems many salespeople have.

They feign listening by injecting silence, and even more egregious is when injecting silence is nothing more than waiting for their turn to talk.

Getting the prospect to open up through engagement of purposeful and relevant questions is still paramount; this activation of their self-disclosure loop makes them feel important and heard.

Handwriting notes while a prospect is sharing shows that you’re engaged; it shows that you are actively listening.

When you ask probing and clarifying questions stemming from something they’ve said, it verifies that you’re listening, which makes them open up even further.

Writing down the entire transaction makes the prospect feel heard, liked, and important.

Combining the right questions with an active effort to capture their words in writing will help demonstrate that you get their problems, which is the doorway to establishing trust.