Yet, positive feedback often stops there.
All too often, sales managers do not sit down with a salesperson who has closed a winning deal and leverage the win as an opportunity to have a second-level feedback discussion with the sales rep. That is where constructive criticism could take place.
Two Tips For Driving Success With Feedback
Analyze The Win.
Particularly in complex accounts, it can be difficult georgia telegram data for sales reps to analyze the critical activities that led to winning the accounts.
So in the feedback session, the sales manager cannot only congratulate the sales rep for the achievement but also help the sales rep to better understand why they achieved the win in the first place.
Helping salespeople to understand how what they did well in winning one account can be leveraged for handling difficult situations in other accounts.
If someone is good at something, helping them to parlay that something in as many ways as possible is not only positive feedback, it’s smart business. It is also possible for the sales manager to blueprint how the win was achieved into a set of best practices that can be shared with other members of the team.
Positive feedback tends to be underutilized and its power underestimated. Doing a better job in determining when to provide positive feedback and how to provide it can be an invaluable step towards improving sales coaching.
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It can be disconcerting when summer sales are slow. Especially if you feel that you are in a sales slump. These five tips will help you survive the summer and crush the rest of the sales year.