Participating in the design of a customer experience, in an equitable manner, with different departments and even with own clients, is one of the most powerful dynamics that can exist. This is because different points of view are combined around the same reality. If the interests, or at least the priorities, are common among all participants, the result will
does thailand use telegram be a success, because both the client and the company will have won.
The client gets a better experience and will see their problems resolved, while the company will position itself on the path of development, innovation and adaptation to the market.
Getting everyone on the team to feel involved in this design process has a great transformative effect if they feel that their input has been taken into account. Therefore, we could consider it a form of internal motivation.