Why do reviews sometimes disappear from a company profile?

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Sometimes reviews are deleted by the authors themselves. Reviews are also subject to re-checking. This happens in the following situations:

A client or company wrote a complaint to the support service. For example, they suspected that the review was left by a cheater. Then we re-check the review and remove it from the profile if the violation is confirmed.

We ourselves suspected an error and decided to double-check the review. Sometimes, thanks to people's requests, we discover new ways to scam ratings. In such cases, we train the algorithms and run the check again. If the published review turns out to be fake, we will delete it.

If the review is negative, it is not a reason to delete it
Many business owners encounter negative reviews, and at first i new zealand telegram mobile phone number list t may seem that such reviews violate the rules of publication. But reviews are a subjective opinion, and emotions are allowed in it. Therefore, we advise you to look at such a review from the outside and evaluate whether there are really violations.

Every business owner wants only good things to be said about their company. But negative reviews also happen. We recommend responding to them - trying to explain the situation or help the client solve the problem.

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