In addition, according to Article

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Determine if you have legal grounds for refusal
The Civil Code of the Russian Federation states that any person who wishes to use services has the right to receive them. Refusal due to gender, age, nationality and appearance is considered unfounded, and the client, if desired, can file a lawsuit due to violation of their rights.

If the client wins, the business will face an administrative fine of between malaysia telegram mobile phone number list 30,000 and 500,000 rubles, depending on its size and legal status. In addition, some people may no longer want to visit an establishment that illegally refuses customers.

However, there are situations when a company has the right to refuse a service to a client by law without the risk of receiving a fine or lawsuit. For example:

If the client is drunk or poses a threat. A person who is aggressive, damages the property of the company or visitors, makes noise or threatens others, may be arrested for petty hooliganism under Article 20.1 of the Code of Administrative Offenses of the Russian Federation .