Applications are distributed randomly, not in turn

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Templates You can create template responses in Wazzup chats. This feature is only available in Wazzup chats. Load distribution When integrating Bitrix with WhatsApp, you can adjust the workload of managers. Incoming requests from all channels do not necessarily have to be distributed equally. The total workload of a manager varies from 0 to 9, where 0 means the manager does not receive requests, and from 1 to 9 means the manager receives a “set” number of requests from the sum of all requests The load can be divided in any ratio. For example, Ivan - 4 units, Ekaterina - 6, Egor - 5. In total, this is 15 applications.



In this case, the system will indonesia phone number list randomly send every 15 incoming applications to Ivan, Ekaterina and Egor in the ratio 4:6:5. . As soon as the total number of applications reaches 15, the counter is reset and the distribution starts anew from the 16th. You can set different parameters to work with each channel. Integration support Wazzup provides technical support for Bitrix integration with WhatsApp for its clients. Connecting Bitrix integration with WhatsApp takes 3-5 minutes. Read how to do it in the Wazzup Help section . There are also instructions on how to work with the service.Why businesses need WhatsApp integration in AmoCRM March 11, 2020 8 minutes The time of SMS notifications is over.



Modern methods are not only simpler, but also more functional. WhatsApp integration into AmoCRM allows you to conduct a live dialogue with customers in a single system, track the history of the transaction and correspondence in the client card and configure the distribution of new requests between managers. Why WhatsApp and AmoCRM The decision to integrate the WhatsApp messenger into Amo was due to the popularity of the services. AmoCRM is an easy-to-use and adapt system. Flexible API allows you to implement almost any technical solution into the interface that will work for your business. WhatsApp has been the leader among messengers in terms of the number of engaged users worldwide and in Russia for several years now.