It's easy to view all messages that have not been answered

[nusaibatara]

Convenience for the seller Services are usually implemented at the initiative of managers, but it is the managers who use them. Forcing employees to integrate an inconvenient tool into their work is not much fun: sellers will sabotage the implementation. But give them a cool service - and voila, you no longer have to hang over them with a whip. Comparison of services: convenience for the seller Wazzup I2CRM Pact Radist.Online You can write first from CRM + + + + Auto-replies + + + + You can see which number you are sending a message to + - + - Easily track all messages that have not been responded to by the client + - + - You can see if the client has WhatsApp after sending a message after sending a message after sending a message when you added the number to CRM Templates + - + - Your own mobile application + - - - Conveniently switch between chats + - + - “+” — the service offers this function when communicating via CRM, “–” — the service does not offer this function in amoCRM The services vary greatly: the same function may work differently in each application.



So let's look at each one. You can see hong kong phone number list which number you are sending a message to In Radist.Online and I2CRM, the seller does not see which number he is texting. If the client has several phones, you can only guess which one the message was sent to. In Wazzup and Pact, you can see which number the seller is writing to. Dialogues are displayed as correspondence with different people, but the desired chat is easy to find by number or contact name.by the client The seller must respond to all messages from clients, but in WhatsApp, incoming messages are easily lost.



The manager can open the message, get distracted and forget to respond. As a result - minus the client. This happens because the messenger only displays notifications about new unread messages: they disappear if you open the messages. In Radist.Online and I2CRM notifications work on the same principle, so there is still a risk of missing an incoming message. Wazzup and Pact solve the problem of missed messages in their own ways: — in Pact, notifications disappear after reading the message, but the manager can set filters and view unanswered ones. — in Wazzup, the incoming notification disappears when the manager sends a message to the client or presses a special button if there is no need to respond.