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Examples of using chatbots for online stores
Now that you have a better understanding of how chatbots can help increase your sales, let's look at some of their main use cases:

Collecting contact information
Incentivize Actions with Coupons
Welcoming new clients
Getting to know your customers with a quiz
Additional and cross-selling of products
Preventing Cart Abandonment
Helping customers find the products they need with live chat
Facebook Lead Generation
Collecting contact information
A chatbot for an online store makes it easy to chinese overseas canada phone number data your customer list from your website, Instagram profile, Facebook ads, or anywhere else you can create a bot .

Incentivize Actions with Coupons
Did you know that the number of people using digital coupons is expected to reach 145.3 million by the end of 2021?

Using digital coupons is a great way to encourage customers to return to your store and remember your brand when they need something.

If you're not yet convinced to use coupons, here are some additional statistics to consider:

A whopping 97% of consumers look for special offers when they shop
Almost a third of shoppers prefer to receive coupons on their smartphone
More than 30% of shoppers redeem coupons within 24 hours
These are all compelling reasons to include chatbots in your sales strategy!

Here's an example of how you can use quizzes and coupons together to drive sales:

Welcoming new clients
75% of consumers prefer brands that personalize messaging, offers, and experiences.

However, this does not mean that the overall message will be undervalued. Why not thank new customers for their purchase? By doing so, you will make them feel valued and welcome.

You've already made it through the hard part and sold your product for the first time. All that's left is to turn buyers into repeat customers.

At a time when usefulness and personalization define the consumer experience – even when it comes from a chatbot – it seems obvious that saying “thank you” or sending a special message to your customers is a no-brainer.