Cost: free for Carrot quest users, there is a trial period.

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The knowledge base is located inside your Carrot quest ecosystem of tools. This allows you to create mechanics for communicating with users based on their behavior in the knowledge base. For example, send messages to the chat if the client has not finished watching the onboarding;
Built-in analytics and article ratings allow you to quickly understand what questions customers are most interested in and how useful the instructions are;
Articles are easy to categorize and search, making it easier list of algeria cell phone number for managers and clients to find answers;
Knowledge base articles are displayed correctly in search engines. This helps to bring additional traffic to the site;
A convenient editor helps you quickly create an article and share it with your support team and clients. Adding new articles is easy, which means the knowledge base will be replenished more often and more willingly;
You can add images, videos and links to articles. You can create full instructions and trainings inside the materials;
Articles from the knowledge base can be sent to the chat in the operator's mobile application;
Based on the articles, you can train an AI bot . It will help relieve operators and answer questions 24/7;
The service will be integrated into your ecosystem within 2 weeks.
We described in detail how to create a knowledge base using our service as an example in a separate article.


Want to automate the first line of support and save on hiring new employees?
Connect the AI ​​bot Carrot quest. It will help replace first-line operators and reduce the response time to user questions to one minute.

More about the AI ​​bot
Teamly
A platform for creating a knowledge base within a company.

Knowledge Base in Teamly
Knowledge base space for searching and creating articles
Peculiarities:

articles can be created on the platform without third-party tools;
the service is available in the cloud and out of the box;
simple visual editor, reminiscent of MS Office and Google Docs;
automatic sorting of articles by categories;
the ability to create a training course with onboarding tests;
analytics on training results for HR and management;
Demo on demand and subscription access.
Cost: There is a free plan with limitations: up to seven people, 100 articles and 2 GB of memory. Prices start from 149 ₽ per month per user. The rates are flexible, there is a cost calculator on the website.

InKnowledge
A platform with the ability to create a knowledge base, store data and share it with the user.

Peculiarities: