Automate communication with clients with Carrot quest

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Chatbots
Chatbots automate communication with clients in messengers and on websites. They instantly answer questions, help with choosing products and collect contacts.

For example, the chatbot will offer:

provide advice on products and help with selection if the user has viewed many items from one category;
tell more about the online course program on the about page;
complete the application, for those who started filling out the form on the website but never sent it.
Chatbot on the website for automated communication
An example of a chatbot on the DaVita-furniture website : bots use information about users from an advertising campaign and build a dialogue based on the data
Analytics platforms
These systems collect and analyze data about marketing campaigns. You see which actions led to sales.

This allows you to quickly adjust your strategy. For example, to abandon unprofitable channels or strengthen those that work. Analytics platforms make marketing manageable.


Set up trigger mechanics in the convenient Carrot quest designer in a few minutes. They will help proactively engage the user in a dialogue without the participation of a manager.

Test Carrot quest
Carrot quest for marketing automation
Carrot quest is a platform for managing communications with clients at every stage of their interaction with a business. It combines all the above tools in one space and helps companies automate marketing, increase sales and improve customer experience.

What tools are available in the service:

Automation of mailings. Carrot quest allows you to create complex list of germany cell phone number scenarios for sending messages based on user actions. For example, a client added a product to the cart, but did not complete the purchase. In 15 minutes, he is automatically sent a reminder letter. If the order is not placed, in 24 hours the system will send a second trigger with a discount offer.
User segmentation. The platform collects data on user behavior and helps divide them into groups based on interests, activity, or other parameters. This helps create targeted offers and exclude irrelevant contacts from campaigns.
Chatbots on the website and in messengers. Carrot quest simplifies interaction with clients through chatbots . They process requests, answer questions and collect contacts around the clock. For example, a Telegram bot can send warm-up newsletters to the user and pass information to the manager.
Analytics. The platform provides data on key metrics: conversion, campaign effectiveness, user return. This allows businesses to quickly adjust strategies.
Examples of using Carrot quest to increase sales
FitStars Recovers 20% of Abandoned Carts with One Trigger Chain
FitStars are video workouts developed by professional trainers specifically for home workouts: no preparation or special equipment required. All workouts are divided into areas and are available with a single subscription. The site has 500,000 unique visitors per month, it is important to automate communications so as not to miss a single potential client.

The team set up a cascading chain of messages. First, the user is sent a reminder letter about the abandoned cart. If there is no response, after a certain time a second letter is sent with a discount offer.