2. Enhanced Customer Engagement
Posted: Sun Jan 19, 2025 8:05 am
So, what does Google My Business do for you?
It boosts your business’s presence in Google Search and Maps, especially in local searches. When someone searches for “near me" services, GMB ensures your business shows up in the top results — if relevant.
97% of users search online for local stores according to Safari Digital research.
Image Source
Google looks at various factors, including relevance, distance, and the prominence of the business in the local area. A complete and optimized GMB listing gives Google the data it needs to rank you higher.
Example: A local pizza place sets up its GMB profile with updated info, like opening hours, pictures of its dishes, and customer reviews. Now, when someone in the neighborhood searches for “pizza delivery,” this restaurant appears in the local 3-pack — the top 3 results on Google Maps — which gets it more foot traffic and delivery orders.
You can directly interact with your customers bahrain phone number material through Q&A sections and reviews.
Pissed Consumer reports that 75.5% of consumers trust online reviews, so responding to both positive and negative feedback is important for building trust and keeping people engaged.
Example: A hair salon actively responds to reviews — thanking those who leave positive comments and resolving issues for those who leave negative feedback. This shows they care about customer satisfaction and, at the same time, encourage others to leave reviews.
Hair salon interacting with satisfied customer
Expert tip: “We use a tool called BrightLocal to manage all our client reviews in one place. It‘s super helpful for staying organized. Respond to every single review, whether it’s positive or negative. When you respond, try to naturally weave in keywords related to your business and location,” advises Marshal Davis, president of Ascendly Marketing
It boosts your business’s presence in Google Search and Maps, especially in local searches. When someone searches for “near me" services, GMB ensures your business shows up in the top results — if relevant.
97% of users search online for local stores according to Safari Digital research.
Image Source
Google looks at various factors, including relevance, distance, and the prominence of the business in the local area. A complete and optimized GMB listing gives Google the data it needs to rank you higher.
Example: A local pizza place sets up its GMB profile with updated info, like opening hours, pictures of its dishes, and customer reviews. Now, when someone in the neighborhood searches for “pizza delivery,” this restaurant appears in the local 3-pack — the top 3 results on Google Maps — which gets it more foot traffic and delivery orders.
You can directly interact with your customers bahrain phone number material through Q&A sections and reviews.
Pissed Consumer reports that 75.5% of consumers trust online reviews, so responding to both positive and negative feedback is important for building trust and keeping people engaged.
Example: A hair salon actively responds to reviews — thanking those who leave positive comments and resolving issues for those who leave negative feedback. This shows they care about customer satisfaction and, at the same time, encourage others to leave reviews.
Hair salon interacting with satisfied customer
Expert tip: “We use a tool called BrightLocal to manage all our client reviews in one place. It‘s super helpful for staying organized. Respond to every single review, whether it’s positive or negative. When you respond, try to naturally weave in keywords related to your business and location,” advises Marshal Davis, president of Ascendly Marketing