And to make the most of product collections during the holiday season, WhatsApp also shared some tips for companies to connect with their customers and boost their sales through this channel.
Get discovered by new customers. Businesses can add a WhatsApp button to their Facebook page or Instagram profile so that potential customers can start a chat with a tap , or even go further and create Facebook or Instagram ads that include these WhatsApp buttons.
Establish a professional presence. Having a business profile will give consumers much greater security, and you should also make sure to include basic information such as business hours, if there will be changes this holiday season, physical address and a link to your official website if you have one.
Showcase your offerings to the world. Catalogs allow argentina business email database businesses to highlight all of their products in an organized way, so don't miss the opportunity to show your potential customers any item they might like .
Respond quickly to your customers. As we have seen on previous occasions, customer service is not about wasting time. To help you, there is the quick response function in the WhatsApp Business application and its templates that will allow you to save time when answering frequently asked questions, as well as the absence messages that will let people know that they are not being ignored and that you will simply come back later.
Stay organized. Staying organized during peak sales seasons will help you avoid losing valuable customers, sales, and revenue. You can create labels for payments, orders, or any other pending items that fit your business needs.