Why worry about technical product documentation?
But let's go back to the beginning. Why should we worry about having quality and up-to-date technical product documentation?
Because it saves us time on support and generates sales.
Time spent on support: If buy afghanistan whatsapp number database our product users can “self-serve,” they will prefer to solve their problems themselves rather than call us. We will save man-hours solving incidents, while giving a solid product image.
It generates sales: Technical product documentation helps us position ourselves via the web (we strongly recommend keeping it open), it helps decide on leads that are in the Evaluation stage in the sales cycle, it helps promote the features and functionalities of the product, it allows that once the leads reach sales they are much more qualified because they have not needed a salesperson to resolve many of their doubts about the product, etc. In addition, maintaining technical product documentation is one of the most important and least used tactics in.