Why Your Canva Links Might Not Be Working in Mailchimp
Posted: Tue Aug 12, 2025 3:44 am
Have you ever created a beautiful design in Canva? Then, did you try to add it to your Mailchimp email? Sometimes, the links you put in your Canva design don't work when they get to Mailchimp. This can be frustrating. You want people to click on your images and go to your website or other important pages. But if the links are broken, they can't do that. In this article, we will talk about why this might happen. We will also give you some easy ways to fix it. So, you can make sure your Canva designs work perfectly in your Mailchimp emails.
After understanding the problem, let's explore the common reasons behind it.
Common Reasons for Broken Canva Links in Mailchimp
There are several reasons why the links from your Canva design might not work correctly in Mailchimp. Firstly, it could be due to how you are adding the design to Mailchimp. Are you downloading the design as an image and then inserting it? If so, you need to make sure you add the link kjøp telefonnummerliste again within Mailchimp. Canva doesn't automatically transfer the links embedded in an image file. Secondly, the link itself might be incorrect. Maybe there was a typo when you first entered the link in Canva. It's always a good idea to double-check the spelling and formatting of your URLs.

Furthermore, sometimes the issue arises from the type of link you are using. Certain complex or shortened links might not always be recognized correctly by Mailchimp's email editor. In addition, if you are copying and pasting elements with links from a Canva presentation or document into Mailchimp, the link information might not be preserved during the transfer. Therefore, it's crucial to understand the correct methods for integrating Canva designs with working links in your Mailchimp campaigns.
Now, let's discuss how to properly add your Canva designs to Mailchimp to avoid these issues.
How to Add Canva Designs to Mailchimp with Working Links
The best way to ensure your Canva links work in Mailchimp is to add them correctly within Mailchimp itself. First, download your design from Canva as a JPG or PNG image file. Then, in your Mailchimp email editor, insert this image into your email campaign. After the image is in place, select the image. You will see options to edit the image, including adding a link. Click on the link icon or button. A pop-up window will appear where you can enter the web address you want the image to link to. Make sure you type the URL carefully and double-check for any mistakes.
Moreover, if your Canva design has multiple elements that you want to link to different pages, you will need to add each image element separately to Mailchimp. Then, you can add a unique link to each individual image. For example, if your Canva design has three product images, you would download each product image separately, insert them into Mailchimp, and then add the specific product page link to each corresponding image. Finally, always send a test email to yourself to check if all the links are working correctly before sending your campaign to your entire audience.
Next, let's consider some common mistakes to avoid when adding links.
Common Mistakes to Avoid with Canva and Mailchimp Links
One common mistake is assuming that links embedded in a downloaded image from Canva will automatically work in Mailchimp. As mentioned before, this is generally not the case. Image files themselves do not carry active link information in a way that Mailchimp's email editor can automatically recognize. Another mistake is using incorrect or broken URLs. Always verify that the web address you are linking to is correct and leads to the intended page. Typos, extra spaces, or incorrect formatting can all cause links to fail.
In addition, be cautious when using URL shorteners. While they can make links look cleaner, some email clients or spam filters might flag them or prevent them from working correctly. It's often safer to use the full, direct URL whenever possible. Furthermore, forgetting to test your links before sending your email is a significant oversight. Always send a test email to yourself and click on every link to ensure they are working as expected. By avoiding these common mistakes, you can significantly reduce the chances of having broken Canva links in your Mailchimp emails.
Therefore, understanding the limitations of image-based links is key.
Understanding Image-Based Links
When you embed a link within a text element in Canva, this link is active within the Canva design itself. However, when you download this design as an image (like a JPG or PNG), the image file simply contains visual information – pixels of color. It does not inherently carry the interactive link data. Think of it like taking a picture of a website page. The picture shows the links, but you can't actually click on them in the photo.
Consequently, when you insert this image into Mailchimp, Mailchimp treats it just as a picture. To make the image clickable and direct users to a website, you need to tell Mailchimp which URL should be associated with that image. You do this through the link options provided in the Mailchimp email editor. So, the crucial step is always to re-add the links within Mailchimp after inserting your Canva-created image. This ensures that when your email recipients click on the image, they will be directed to the correct web page.
Moreover, let's consider alternative methods for integrating Canva designs.
Exploring Alternative Integration Methods
Besides directly inserting images, there might be other ways to integrate your Canva designs with Mailchimp, although direct link transfer remains a challenge for static images. One potential method is to create GIF animations in Canva with clear call-to-action buttons. While the links still need to be added in Mailchimp, a subtle animation might draw more attention to the clickable areas. Another approach is to break down your Canva design into smaller, individual image elements. This allows you to add specific links to different parts of the design in Mailchimp, offering more interactive possibilities.
Furthermore, you could consider using Canva templates designed specifically for email marketing, if available. These might offer better compatibility or guidance on how to ensure links function correctly across different platforms. Finally, always stay updated with the latest features and integrations offered by both Canva and Mailchimp. They might introduce new ways to connect the platforms that could simplify the process of adding designs with working links in the future. In the meantime, the direct image insertion method with manual link addition in Mailchimp remains the most reliable way to use your Canva visuals with active links in your email campaigns.
In conclusion, let's summarize the key takeaways.
Conclusion: Making Canva Links Work in Mailchimp
To ensure your Canva links work in Mailchimp, remember that downloading your design as an image will not automatically transfer the embedded links. Therefore, the key step is to always re-add your links within the Mailchimp email editor after inserting your Canva image. Double-check your URLs for any errors and avoid using URL shorteners if possible. Always send a test email to verify that all your links are functioning correctly before sending your campaign to your subscribers.
Furthermore, understand the nature of image-based links. Images themselves do not carry active link data that Mailchimp can automatically recognize. You need to explicitly tell Mailchimp which URL to associate with each image you insert. By following these steps and avoiding common mistakes, you can effectively use your visually appealing Canva designs in your Mailchimp emails with all the intended links working perfectly. This will help you drive traffic to your website and achieve your email marketing goals more effectively.
After understanding the problem, let's explore the common reasons behind it.
Common Reasons for Broken Canva Links in Mailchimp
There are several reasons why the links from your Canva design might not work correctly in Mailchimp. Firstly, it could be due to how you are adding the design to Mailchimp. Are you downloading the design as an image and then inserting it? If so, you need to make sure you add the link kjøp telefonnummerliste again within Mailchimp. Canva doesn't automatically transfer the links embedded in an image file. Secondly, the link itself might be incorrect. Maybe there was a typo when you first entered the link in Canva. It's always a good idea to double-check the spelling and formatting of your URLs.

Furthermore, sometimes the issue arises from the type of link you are using. Certain complex or shortened links might not always be recognized correctly by Mailchimp's email editor. In addition, if you are copying and pasting elements with links from a Canva presentation or document into Mailchimp, the link information might not be preserved during the transfer. Therefore, it's crucial to understand the correct methods for integrating Canva designs with working links in your Mailchimp campaigns.
Now, let's discuss how to properly add your Canva designs to Mailchimp to avoid these issues.
How to Add Canva Designs to Mailchimp with Working Links
The best way to ensure your Canva links work in Mailchimp is to add them correctly within Mailchimp itself. First, download your design from Canva as a JPG or PNG image file. Then, in your Mailchimp email editor, insert this image into your email campaign. After the image is in place, select the image. You will see options to edit the image, including adding a link. Click on the link icon or button. A pop-up window will appear where you can enter the web address you want the image to link to. Make sure you type the URL carefully and double-check for any mistakes.
Moreover, if your Canva design has multiple elements that you want to link to different pages, you will need to add each image element separately to Mailchimp. Then, you can add a unique link to each individual image. For example, if your Canva design has three product images, you would download each product image separately, insert them into Mailchimp, and then add the specific product page link to each corresponding image. Finally, always send a test email to yourself to check if all the links are working correctly before sending your campaign to your entire audience.
Next, let's consider some common mistakes to avoid when adding links.
Common Mistakes to Avoid with Canva and Mailchimp Links
One common mistake is assuming that links embedded in a downloaded image from Canva will automatically work in Mailchimp. As mentioned before, this is generally not the case. Image files themselves do not carry active link information in a way that Mailchimp's email editor can automatically recognize. Another mistake is using incorrect or broken URLs. Always verify that the web address you are linking to is correct and leads to the intended page. Typos, extra spaces, or incorrect formatting can all cause links to fail.
In addition, be cautious when using URL shorteners. While they can make links look cleaner, some email clients or spam filters might flag them or prevent them from working correctly. It's often safer to use the full, direct URL whenever possible. Furthermore, forgetting to test your links before sending your email is a significant oversight. Always send a test email to yourself and click on every link to ensure they are working as expected. By avoiding these common mistakes, you can significantly reduce the chances of having broken Canva links in your Mailchimp emails.
Therefore, understanding the limitations of image-based links is key.
Understanding Image-Based Links
When you embed a link within a text element in Canva, this link is active within the Canva design itself. However, when you download this design as an image (like a JPG or PNG), the image file simply contains visual information – pixels of color. It does not inherently carry the interactive link data. Think of it like taking a picture of a website page. The picture shows the links, but you can't actually click on them in the photo.
Consequently, when you insert this image into Mailchimp, Mailchimp treats it just as a picture. To make the image clickable and direct users to a website, you need to tell Mailchimp which URL should be associated with that image. You do this through the link options provided in the Mailchimp email editor. So, the crucial step is always to re-add the links within Mailchimp after inserting your Canva-created image. This ensures that when your email recipients click on the image, they will be directed to the correct web page.
Moreover, let's consider alternative methods for integrating Canva designs.
Exploring Alternative Integration Methods
Besides directly inserting images, there might be other ways to integrate your Canva designs with Mailchimp, although direct link transfer remains a challenge for static images. One potential method is to create GIF animations in Canva with clear call-to-action buttons. While the links still need to be added in Mailchimp, a subtle animation might draw more attention to the clickable areas. Another approach is to break down your Canva design into smaller, individual image elements. This allows you to add specific links to different parts of the design in Mailchimp, offering more interactive possibilities.
Furthermore, you could consider using Canva templates designed specifically for email marketing, if available. These might offer better compatibility or guidance on how to ensure links function correctly across different platforms. Finally, always stay updated with the latest features and integrations offered by both Canva and Mailchimp. They might introduce new ways to connect the platforms that could simplify the process of adding designs with working links in the future. In the meantime, the direct image insertion method with manual link addition in Mailchimp remains the most reliable way to use your Canva visuals with active links in your email campaigns.
In conclusion, let's summarize the key takeaways.
Conclusion: Making Canva Links Work in Mailchimp
To ensure your Canva links work in Mailchimp, remember that downloading your design as an image will not automatically transfer the embedded links. Therefore, the key step is to always re-add your links within the Mailchimp email editor after inserting your Canva image. Double-check your URLs for any errors and avoid using URL shorteners if possible. Always send a test email to verify that all your links are functioning correctly before sending your campaign to your subscribers.
Furthermore, understand the nature of image-based links. Images themselves do not carry active link data that Mailchimp can automatically recognize. You need to explicitly tell Mailchimp which URL to associate with each image you insert. By following these steps and avoiding common mistakes, you can effectively use your visually appealing Canva designs in your Mailchimp emails with all the intended links working perfectly. This will help you drive traffic to your website and achieve your email marketing goals more effectively.