Canada Dataset

However, there are limitations if you want to scale or need more powerful automation features. Limitations of WhatsApp Auto Reply with WhatsApp Business AppEven though WhatsApp auto replies have much to offer businesses, they should be aware of their shortcomings as well. Let’s check that out next.Limited Personalization Options for Complex ScenariosCustomization options are limited. While you can personalize messages, they can only go so far. Personalization options are limited to items like the list of dominican republic whatsapp phone numbers customer name.At the end of the day, there’s only so much WhatsApp Business App can do. Its auto reply feature can only welcome a new customer and announce that your business is closed and when to expect a reply.No Follow-Up Messages or Advanced FeaturesAuto replies only work as an initial response. They can’t follow up on customer inquiries. Ensure your customers know an agent will follow up with them in the auto reply message.Risk of MiscommunicationWhile auto replies are designed to ensure quick responses, sending generic responses may not address the customer’s query accurately, leading to frustration or confusion. Auto replies on WhatsApp Business App are unable to adapt to changing contexts or clarify ambiguous customer messages, often requiring manual intervention.Limited Analytics and InsightsThere’s no way to track the performance of auto replies on the WhatsApp Business App. Metrics like number of messages sent or engagement rates aren’t available on the appSo how can businesses overcome these limitations on the WhatsApp Business App?The Solution? Use WhatsApp API for Auto.