Canada Dataset

APIAdditionally, it’s sometimes easier to jump into a call to clarify something with a lead or customer rather than texting. Respond.io is an early access beta provider of WhatsApp Business Calling API, so you can take advantage of this feature. Integrate with Third-Party Tools Like HubSpot and SalesforceWhatsApp API also allows for integration with third-party tools such as CRMs including HubSpot and Salesforce, e-commerce platforms and automation software. These integrations can facilitate follow-ups and automate tasks like lead capture.Gif showing an example of how to integrate WhatsApp Business API with HubSpot CRMProviding greater list of croatia whatsapp phone numbers context on each interaction, integration fills in the gaps to make your sales and marketing efforts holistic, ensuring that no customer is overlooked. Additionally, it makes processes more efficient as there’s no need to switch between multiple apps. Track the Entire Customer LifecycleWhen you use WhatsApp API with respond.io, you can create tailored journeys for leads and customers based on their status in the customer lifecycle. Any agent taking on a conversation will instantly be able to recognize high-intent leads from their lifecycle stage e.g., Hot Lead and prioritize them accordingly.Gif showing how to track WhatsApp customer lifecycle in respond.ioThis is also beneficial when managing contacts on multiple channels. For example, if a Hot Lead first came in via WhatsApp but then re-engages your business on Instagram, agents can identify their stage in the customer journey, skip redundant steps and nurture them efficiently to take action. Gain Enhanced Analytics and InsightsTrack metrics like message or broadcast delivery rates and read rates to provide a clear picture of customer engagement.