Maximize Your ROI with WhatsApp Leads
Posted: Tue May 20, 2025 4:15 am
New Use WhatsApp Business App and API at the Same TimeUntil recently, businesses had to choose between using the WhatsApp Business App or WhatsApp API. Now, with WhatsApp Coexistence, you can use both on the same number.This means you can keep your existing WhatsApp Business app number and still connect it to the WhatsApp Business Platform Cloud API via respond.io — without losing access to your app or needing a new number.Why It Matters for TeamsCoexistence gives your team the flexibility toUse advanced API features like multiple users, automation, AI routing and CRM integrations via respond.io.Keep using the WhatsApp Business app for simple conversations or business tools like catalogs and quick replies.Maintain your existing number, customer chat history list of vietnam whatsapp phone numbers and app access—even after connecting to the API.This setup is perfect for growing teams who want the power of WhatsApp API without giving up the convenience of the app they’re used to. Note Some WhatsApp Business app features like calls, group chats, broadcast lists and disappearing messages won't work on the API side. Also, if you enable coexistence, you’ll temporarily lose the green checkmark you can reapply after setup.Next, let’s discuss setting up WhatsApp with multiple users on the WhatsApp Business app and WhatsApp API.Turn conversations into customers with respond.io's official WhatsApp API Manage WhatsApp calls and chats in one place!Book a DemoStart Free TrialHow to Use WhatsApp Business App with Multiple UsersAny business can use the WhatsApp Business App with multiple devices or users. To link a device, follow the steps below.WBMU - Go to your WhatsApp Business App.Tap the More Options icon with three vertical dots.Click Linked Devices.Click LINK A DEVICE.Scan the QR code.You can get the QR code on WhatsApp Business Web or WhatsApp Business Desktop App on your companion devices. Log in to either,.