Problem-solving is as much a part of everyday work life as turning on the computer or chatting at the coffee machine. Sometimes there's a conflict between two colleagues, sometimes suppliers cause problems, other times changing circumstances cause unforeseen complications. Whatever the conflict, creative problem-solving skills are a key competency at work.
In this article, we present five strategies for quickly resolving problems and difficulties, and introduce a four-step problem-solving system.
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What does problem solving mean at work? A basic 4-step procedure
Methods for identifying, analyzing, and ultimately solving problems are called problem-solving strategies . They help you quickly find the best solution to all types of issues, whether professional, personal, or technical. Each of these problem-solving techniques is characterized by its individual approach, but they all follow four basic steps.
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1. The description of the problem
You can only find a solution to your problem if you know it exactly. Use the "W" questions (Who, What, When, Where, How, and Why) to begin your search for solutions and analyze the situation :
Who?
That?
When?
Where?
As?
Because?
If the problem is very complex, break it down into several zalo database smaller subproblems to address individually.
2. Brainstorming
The next step is to create a list of possible solutions by brainstorming .
Brainstorming creates a list of possible solutions . This brainstorming session allows you to record all possible courses of action and then decide which one is the most promising or most effective.
In this phase of problem-solving, you should involve your team when necessary. Stakeholder involvement is particularly important, meaning the employees who are primarily and directly affected by the problem to be solved.
Problem Solving: Five Strategies for Overcoming Obstacles in Your Daily Work
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