Synchronization with your Online Store
Posted: Tue Mar 18, 2025 4:40 am
You can sync the e-commerce platform you use for your online store with Facebook. Some of the most popular platforms associated with the social network are:
BigCommerce.
ChannelAdvisor.
ShipStation.
Shopify.
Zentail.
Quipt.
CommerceHub.
Message Management
As with any sales channel, you're likely to receive a large number of car owner database questions from people interested in your products, and you'll need to engage in conversations about coordinating deliveries.
For these cases, we suggest designing templates with pre-prepared responses to save time when answering messages; another interesting option is to automate this task through chatbots.
Using chatbots allows you to generate quick and well-structured responses. This way, you can respond 24/7.
An important premise for using chatbots is that there are always users who prefer to chat with real people about purchases and sales. For this reason, we suggest always leaving a link to a direct channel where the customer can be assisted by a representative.
BigCommerce.
ChannelAdvisor.
ShipStation.
Shopify.
Zentail.
Quipt.
CommerceHub.
Message Management
As with any sales channel, you're likely to receive a large number of car owner database questions from people interested in your products, and you'll need to engage in conversations about coordinating deliveries.
For these cases, we suggest designing templates with pre-prepared responses to save time when answering messages; another interesting option is to automate this task through chatbots.
Using chatbots allows you to generate quick and well-structured responses. This way, you can respond 24/7.
An important premise for using chatbots is that there are always users who prefer to chat with real people about purchases and sales. For this reason, we suggest always leaving a link to a direct channel where the customer can be assisted by a representative.