Of course, it will not be possible to completely replace people
Posted: Sat Feb 22, 2025 10:02 am
Among the main advantages of this technology are: Reducing personnel costs The most popular reason for using autoinformers. The productivity of a robotic system is much higher than that of a human, while a robot answering calls will cost less than an employee on the phone.
but it is quite possible to achieve significant savings on benin cell phone number list processing typical requests.
Increased sales The robot efficiently and quickly processes customer bases, informing them by phone about new products, promotions and discounts. It can also help keep the customer on the line if all operators are busy, or organize a callback so as not to miss a sales opportunity. Improving the image of the organization A well-designed intelligent system is free of bad moods, forgets nothing and speaks exclusively on the matter.
Clients will be able to solve their problems faster and will perceive the organization using IVR as modern, reliable and ready to help. According to marketing research, the average annual growth rate of the intelligent customer support solutions market over the past 10 years has been 100-120%.
but it is quite possible to achieve significant savings on benin cell phone number list processing typical requests.
Increased sales The robot efficiently and quickly processes customer bases, informing them by phone about new products, promotions and discounts. It can also help keep the customer on the line if all operators are busy, or organize a callback so as not to miss a sales opportunity. Improving the image of the organization A well-designed intelligent system is free of bad moods, forgets nothing and speaks exclusively on the matter.
Clients will be able to solve their problems faster and will perceive the organization using IVR as modern, reliable and ready to help. According to marketing research, the average annual growth rate of the intelligent customer support solutions market over the past 10 years has been 100-120%.