Helps you increase customer retention
Posted: Wed Feb 05, 2025 5:22 am
For a B2C business to grow as it should, it must be able to achieve a high lead conversion rate in its marketing campaigns. The fastest way to do this is by cutting down on the marketing/sales process.
To help you achieve this, Shopware offers a digital sales room feature that you can use to enhance your customer’s digital sales experience and increase conversion.
Here's how it works: with the digital sales room, you can interact with buyers, answer any questions related to your product, give advice, and make recommendations. It's an engaging sales jamaica telegram screening method and gives a human connection to a once-isolated and machine-led sales process.
Moreover, it eliminates the tedious paperwork, lengthy email chains and time-consuming online and on-site meetings that sometimes tire the customers and make them lose interest in your product.
Mind you, this feature is best for B2C ecommerce products that need consultation before purchase. Companies like Tamaris, who have used Shopware’s Digital Sales room feature, have noticed 10x higher conversion rates and 50% shorter sales cycles.
Acquiring new customers is more expensive than retaining old ones. But that’s not only because of the money that goes into marketing and lead generation but also because of the difference in the revenue generated by those two customer categories.
According to BIA Advisory Services, old (repeat) customers spend 67% more than new customers, and 61% of small businesses depend on customer retention for over half of their revenue. [2] To that effect, Shopware offers a subscription option to help you increase the number of your return customers.
To help you achieve this, Shopware offers a digital sales room feature that you can use to enhance your customer’s digital sales experience and increase conversion.
Here's how it works: with the digital sales room, you can interact with buyers, answer any questions related to your product, give advice, and make recommendations. It's an engaging sales jamaica telegram screening method and gives a human connection to a once-isolated and machine-led sales process.
Moreover, it eliminates the tedious paperwork, lengthy email chains and time-consuming online and on-site meetings that sometimes tire the customers and make them lose interest in your product.
Mind you, this feature is best for B2C ecommerce products that need consultation before purchase. Companies like Tamaris, who have used Shopware’s Digital Sales room feature, have noticed 10x higher conversion rates and 50% shorter sales cycles.
Acquiring new customers is more expensive than retaining old ones. But that’s not only because of the money that goes into marketing and lead generation but also because of the difference in the revenue generated by those two customer categories.
According to BIA Advisory Services, old (repeat) customers spend 67% more than new customers, and 61% of small businesses depend on customer retention for over half of their revenue. [2] To that effect, Shopware offers a subscription option to help you increase the number of your return customers.