Virtual PBX: What it is and how it can help you improve your business communication
Posted: Sun Feb 02, 2025 5:22 am
Do you know what a Virtual Switchboard is ? We tell you what it is used for and what are the main advantages of implementing it in your business.
A Virtual Switchboard is an innovative, complete and flexible tool through which a business can streamline communication in its premises or company in the most efficient and orderly way to answer calls, giving a professional image.
The Virtual Switchboard is hosted on MÁSMÓVIL Empresas' central servers, creating a cloud service accessible to its users via the Internet.
All about MÁSMÓVIL's virtual switchboard
How does MÁSMÓVIL's virtual switchboard work?
How exactly does a virtual PBX work? It is a telephone switchboard that works internally with the IP protocol and that uses the data communications infrastructure to perform its functions. Therefore, they can connect to public VoIP services, but they also have the ability to work with conventional analog or digital telephone lines (ISDN).
These devices manage internal telephone calls in a company uganda number data and share access lines to the public network so that users of an organization can make calls abroad.
Each virtual switchboard consists of 'extensions' or telephone stations connected to the virtual switchboard, which can be a desktop phone, laptop or mobile phone.
In the case of traditional telephony, each line consists of a single simultaneous voice channel, while with the Virtual Switchboard you can have as many incoming or outgoing calls as your Internet connection (your fiber) allows.
You may be wondering: Is it easy to set up a virtual PBX? In fact, all you have to do is know how many workstations you want to have with a telephone, and each of them will be assigned an extension. These workstations connect to the Internet and automatically start working, being able to send/receive calls.
How a virtual switchboard works
You can also read: " 7 Tips for choosing the best switchboard for your company "
Advantages of the IP PBX over the physical PBX
The virtual switchboard provides the basic services of traditional systems, but also adds advanced functions that only this type of system is capable of providing.
Its main advantages include the following:
Savings: Reduce your bill by approximately 20% compared to contracting each of the services individually. Eliminate fixed costs for physical RTB or ISDN lines.
Adaptable: Its extensions are adaptable to any device and/or SIP telephone terminal with the VoIP System.
The client is covered by a dedicated voice channel, 1,000 minutes of national and international calls to 40 countries and a modern and complete terminal in use.
Simplicity: Unifies the extensions of one or more offices in a single switchboard, improving control of your communications.
It allows you to work from anywhere in the world where there is a data network (FTTH, HFC, WIFI or through a 4G router), either with Telephones (SIP terminals) or with softphones (APPs).
Quality: We also offer customer support with personalized attention to ensure that everything is working correctly. Appointment for configuration by the technician at your business.
Virtual switchboards for small and medium-sized businesses
At MÁSMÓVIL we have different business-oriented solutions that integrate the latest advances in technology and guarantee a quality experience in your communications.
If you need a complete communication service, the virtual switchboard includes everything you are looking for: Internet, Voice and data with line maintenance, Virtual PBX service, terminals of your choice and other value-added services.
A Virtual Switchboard is an innovative, complete and flexible tool through which a business can streamline communication in its premises or company in the most efficient and orderly way to answer calls, giving a professional image.
The Virtual Switchboard is hosted on MÁSMÓVIL Empresas' central servers, creating a cloud service accessible to its users via the Internet.
All about MÁSMÓVIL's virtual switchboard
How does MÁSMÓVIL's virtual switchboard work?
How exactly does a virtual PBX work? It is a telephone switchboard that works internally with the IP protocol and that uses the data communications infrastructure to perform its functions. Therefore, they can connect to public VoIP services, but they also have the ability to work with conventional analog or digital telephone lines (ISDN).
These devices manage internal telephone calls in a company uganda number data and share access lines to the public network so that users of an organization can make calls abroad.
Each virtual switchboard consists of 'extensions' or telephone stations connected to the virtual switchboard, which can be a desktop phone, laptop or mobile phone.
In the case of traditional telephony, each line consists of a single simultaneous voice channel, while with the Virtual Switchboard you can have as many incoming or outgoing calls as your Internet connection (your fiber) allows.
You may be wondering: Is it easy to set up a virtual PBX? In fact, all you have to do is know how many workstations you want to have with a telephone, and each of them will be assigned an extension. These workstations connect to the Internet and automatically start working, being able to send/receive calls.
How a virtual switchboard works
You can also read: " 7 Tips for choosing the best switchboard for your company "
Advantages of the IP PBX over the physical PBX
The virtual switchboard provides the basic services of traditional systems, but also adds advanced functions that only this type of system is capable of providing.
Its main advantages include the following:
Savings: Reduce your bill by approximately 20% compared to contracting each of the services individually. Eliminate fixed costs for physical RTB or ISDN lines.
Adaptable: Its extensions are adaptable to any device and/or SIP telephone terminal with the VoIP System.
The client is covered by a dedicated voice channel, 1,000 minutes of national and international calls to 40 countries and a modern and complete terminal in use.
Simplicity: Unifies the extensions of one or more offices in a single switchboard, improving control of your communications.
It allows you to work from anywhere in the world where there is a data network (FTTH, HFC, WIFI or through a 4G router), either with Telephones (SIP terminals) or with softphones (APPs).
Quality: We also offer customer support with personalized attention to ensure that everything is working correctly. Appointment for configuration by the technician at your business.
Virtual switchboards for small and medium-sized businesses
At MÁSMÓVIL we have different business-oriented solutions that integrate the latest advances in technology and guarantee a quality experience in your communications.
If you need a complete communication service, the virtual switchboard includes everything you are looking for: Internet, Voice and data with line maintenance, Virtual PBX service, terminals of your choice and other value-added services.