Business Phone Setup Costs for Small Businesses
Posted: Sat Feb 01, 2025 5:18 am
(Annual cost estimates for a three-person team with two additional phone numbers)
Nextiva
The Cost of a Traditional Third-Party Business Phone - Nextiva
A basic business phone with Nextiva that sets up a team of three for calling within the US and Canada costs roughly $1,223 after you tally up:
$30 per user per month for their Core plan that allows inbound and outbound calling, 100 monthly SMS per user, and call routing to the main menu
$100, a rough estimate of their CRM integration setup and implementation (not including usage costs—yep, those are separate)
$19 one-time, mandatory SMS registration fees with your cell carrier and The Campaign Registry (called A2P 10DLC registration) and an average monthly $2 messaging fees (the exact depends on your business classification)
But I hate to break it to you: this really is a conservative estimate.
Because features worth their weight in gold for small businesses finland telegram data reliant on calling (think: call queuing to manage high call volume and a phone menu that takes customers to the people they want to speak with) only come in Engage and Power plans. Those cost $40 and $60 per user per month, respectively.
So if you were to go with, let’s say the $40 plan for the advanced IVR (phone menu) feature, your total would add up to an annual bill of $1,583 (including SMS registration and rough CRM implementation costs) for a 3-person team.
Nextiva
The Cost of a Traditional Third-Party Business Phone - Nextiva
A basic business phone with Nextiva that sets up a team of three for calling within the US and Canada costs roughly $1,223 after you tally up:
$30 per user per month for their Core plan that allows inbound and outbound calling, 100 monthly SMS per user, and call routing to the main menu
$100, a rough estimate of their CRM integration setup and implementation (not including usage costs—yep, those are separate)
$19 one-time, mandatory SMS registration fees with your cell carrier and The Campaign Registry (called A2P 10DLC registration) and an average monthly $2 messaging fees (the exact depends on your business classification)
But I hate to break it to you: this really is a conservative estimate.
Because features worth their weight in gold for small businesses finland telegram data reliant on calling (think: call queuing to manage high call volume and a phone menu that takes customers to the people they want to speak with) only come in Engage and Power plans. Those cost $40 and $60 per user per month, respectively.
So if you were to go with, let’s say the $40 plan for the advanced IVR (phone menu) feature, your total would add up to an annual bill of $1,583 (including SMS registration and rough CRM implementation costs) for a 3-person team.