Quality of the adaptation program
Posted: Sat Feb 01, 2025 3:02 am
This indicator is often referred to as CSI (Customer Satisfaction Index). The assessment takes place in two stages:
First, you need to develop a questionnaire and ask participants to rate each aspect of the program on a scale of 1 to 10.
Then all the points received are added up and divided by the number of grades to get the average score.
Adaptation score = Sum of points \ Number of ratings
For example, survey participants bangladesh email list rated 10 aspects of the program. The total number of ratings was 160, and the sum of the points received was 932. In this case, the adaptation rating would be 5.8.
The method allows for assessment at various stages of adaptation: after the first week, month, quarter or year of work.
How to achieve multiple growth in traffic and sales from your website?
Alexey Boyarkin
Dmitry Svistunov
Head of SEO and Development
Read more posts on my personal blog:
I have always been concerned about the issue of moving to a fundamentally new level. So that the indicators would grow not by 2 or 3 times, but by several orders of magnitude. From a thousand visits to ten thousand or from ten thousand to a hundred thousand, if we are talking about a website, for example.
And I know that such leaps are always the result of painstaking work in five areas:
Technical condition of the site.
SEO.
Collection of site semantics.
Creating useful content.
Working on conversion.
And at the same time, every manager needs an increase in sales and the number of applications from the site at the moment.
To get this growth, download our step-by-step template for increasing sales from the site:
Download template
Already downloaded
153438
Introductory Course Pass Rate
Also known as Course Completion Rate (COR), this metric measures the percentage of new employees who successfully complete their induction training.
Success rate = (Number of completers / Number of starters) x 100%
For example, if 50 employees started the induction training process and only 37 successfully completed it, the completion rate would be 74%.
Introductory Course Pass Rate
Source: shutterstock.com
This metric helps identify quality issues with training programs: too complex, too theoretical, or too difficult to understand. Low completion rates can also indicate problems in a specific department or team.
For example, if Department A has a completion rate of 56% and Department B has a completion rate of 89% with identical training programs, this may indicate insufficient management support for training.
Reaching full productivity
It is vital for a company to get a new employee working autonomously and productively as soon as possible. Not only does this help to recoup the cost of hiring them faster, but it also strengthens their attachment to the company, reducing the likelihood of them leaving.
The process of reaching full productivity can be difficult. The new employee's manager may perceive him or her as underperforming, especially if the team is used to pushing themselves to the limit. This subjective perception can interfere with obtaining real data.
Reaching full productivity
To eliminate such distortions, it is useful to use the employee's job descriptions. As soon as the newcomer reaches the level of independent performance of all tasks provided for in the description, he can be considered "fully productive."
Time to Productivity = "Full Productivity" Date - Hire Date
For example, if an employee was hired on December 16 and began independently performing all of his or her tasks on March 4, the period to reach full productivity would be 79 days.
It is important to consider other metrics that help evaluate the effectiveness of training and adaptation of new employees. However, these five key indicators are enough to adjust the onboarding processes and use modern adaptation and training tools.
First, you need to develop a questionnaire and ask participants to rate each aspect of the program on a scale of 1 to 10.
Then all the points received are added up and divided by the number of grades to get the average score.
Adaptation score = Sum of points \ Number of ratings
For example, survey participants bangladesh email list rated 10 aspects of the program. The total number of ratings was 160, and the sum of the points received was 932. In this case, the adaptation rating would be 5.8.
The method allows for assessment at various stages of adaptation: after the first week, month, quarter or year of work.
How to achieve multiple growth in traffic and sales from your website?
Alexey Boyarkin
Dmitry Svistunov
Head of SEO and Development
Read more posts on my personal blog:
I have always been concerned about the issue of moving to a fundamentally new level. So that the indicators would grow not by 2 or 3 times, but by several orders of magnitude. From a thousand visits to ten thousand or from ten thousand to a hundred thousand, if we are talking about a website, for example.
And I know that such leaps are always the result of painstaking work in five areas:
Technical condition of the site.
SEO.
Collection of site semantics.
Creating useful content.
Working on conversion.
And at the same time, every manager needs an increase in sales and the number of applications from the site at the moment.
To get this growth, download our step-by-step template for increasing sales from the site:
Download template
Already downloaded
153438
Introductory Course Pass Rate
Also known as Course Completion Rate (COR), this metric measures the percentage of new employees who successfully complete their induction training.
Success rate = (Number of completers / Number of starters) x 100%
For example, if 50 employees started the induction training process and only 37 successfully completed it, the completion rate would be 74%.
Introductory Course Pass Rate
Source: shutterstock.com
This metric helps identify quality issues with training programs: too complex, too theoretical, or too difficult to understand. Low completion rates can also indicate problems in a specific department or team.
For example, if Department A has a completion rate of 56% and Department B has a completion rate of 89% with identical training programs, this may indicate insufficient management support for training.
Reaching full productivity
It is vital for a company to get a new employee working autonomously and productively as soon as possible. Not only does this help to recoup the cost of hiring them faster, but it also strengthens their attachment to the company, reducing the likelihood of them leaving.
The process of reaching full productivity can be difficult. The new employee's manager may perceive him or her as underperforming, especially if the team is used to pushing themselves to the limit. This subjective perception can interfere with obtaining real data.
Reaching full productivity
To eliminate such distortions, it is useful to use the employee's job descriptions. As soon as the newcomer reaches the level of independent performance of all tasks provided for in the description, he can be considered "fully productive."
Time to Productivity = "Full Productivity" Date - Hire Date
For example, if an employee was hired on December 16 and began independently performing all of his or her tasks on March 4, the period to reach full productivity would be 79 days.
It is important to consider other metrics that help evaluate the effectiveness of training and adaptation of new employees. However, these five key indicators are enough to adjust the onboarding processes and use modern adaptation and training tools.