Integrating Customer Experience into Sales Strategy: How to Increase LTV and Automate Processes
Posted: Wed Jan 29, 2025 11:02 am
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#business
Integrating Customer Experience into Sales Strategy: How to Increase LTV and Automate Processes
Completo Editorial
Completo Editorial
August 6, 2024
Completo Marketing Summer , a series of intensive courses dedicated to the use of marketing tools at all stages of the sales funnel, has come to an end.
On August 20 at 11:00 (MSK) we held the final online intensive estonia consumer email list of this summer “Integrating customer experience into sales strategy: how to increase LTV and automate processes”
We talked about the final stages of the funnel, sales, upselling, customer service, working with loyalty, NPS, LTV, implementing and automating CRM systems and much more.
Together with B2B experts and practitioners, we discussed:
how, ultimately, to reconcile marketing and sales departments to achieve the company's overall goals;
why sales growth can kill profits and the entire business;
the importance of customer experience management in B2B and its impact on long-term relationships with customers;
how to improve customer loyalty and how to automate upselling in CRM systems;
how to manage key business processes using B2B portals, CRM, ERP systems.
#business
Integrating Customer Experience into Sales Strategy: How to Increase LTV and Automate Processes
Completo Editorial
Completo Editorial
August 6, 2024
Completo Marketing Summer , a series of intensive courses dedicated to the use of marketing tools at all stages of the sales funnel, has come to an end.
On August 20 at 11:00 (MSK) we held the final online intensive estonia consumer email list of this summer “Integrating customer experience into sales strategy: how to increase LTV and automate processes”
We talked about the final stages of the funnel, sales, upselling, customer service, working with loyalty, NPS, LTV, implementing and automating CRM systems and much more.
Together with B2B experts and practitioners, we discussed:
how, ultimately, to reconcile marketing and sales departments to achieve the company's overall goals;
why sales growth can kill profits and the entire business;
the importance of customer experience management in B2B and its impact on long-term relationships with customers;
how to improve customer loyalty and how to automate upselling in CRM systems;
how to manage key business processes using B2B portals, CRM, ERP systems.