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Improve your customer experience

Posted: Wed Jan 29, 2025 9:20 am
by aburaihan66
The read rate for SMS is 98% compared to the average email read rate which is around 20%, so it’s quite clear who the winner is.

SMS is a great way for you to connect with your members. And members love it because it helps to simplify the way they engage with your organisation. By creating effortless communication between your organisation and your customers, you create a win-win situation. Customers enjoy a seamless experience while your business receives help from improved engagement and satisfaction.

In a busy world, simple communication channels japan rcs data such as SMS can often make the biggest impact.

SMS is now available in the latest version of the software.

If you would like to improve the way you communicate with your members, get a FREE consultation and demo of our powerful software.
Fundraising is an essential part of any non-profit organisation like charities, clubs, and schools. As you know, it can help to bridge the gap in finances to keep activities and crucial services open.

With the evolving non-profit scene, new fundraising trends have surfaced, especially donor-centric and community-centric fundraising.

Grasping these ideas can help you draw in and keep donors and supporters.

In this article, we’ll break down what donor-centric and community-centric fundraising means, highlight their differences, and share actionable tips on how you can leverage them for your organisation’s success.

What is Donor Centric fundraising?
Donor-centric fundraising is a part of any successful fundraising strategy because it’s a steady and dependable way to raise funds each year.

As Penelope Burke, author of “Donor-Centred Fundraising” explains, this approach encourages donors to stay loyal and give more generously over time. It involves building long-lasting relationships with donors by communicating in ways that suit them and creating a unique bond between them and your organisation.