The difference between WhatsApp Business and WhatsApp
Posted: Thu Jan 23, 2025 3:52 am
Complete your business profile: Go to ' Business Profile' , where you can add details such as your business address, description and hours. Start communicating: With your profile ready, select a contact and send a message to start communicating. What is the difference between WhatsApp Business and WhatsApp Business API? Business API is that the API version is ideal for medium and large businesses because it offers integration with APIs and chatbots in a paid version to handle large volumes of communication. WhatsApp Business, on the other hand, is aimed at small businesses, offering one-to-one conversations and basic functionalities for free.
What advanced features honduras phone number list does WhatsApp Business offer? WhatsApp Business offers the following advanced features: Tags : Organize conversations into specific categories for easy management. Automated Messages – Set up automated messages to save time and improve customer experience. Quick Replies – Create custom messages to quickly respond to frequently asked questions. Product Catalog : Showcase your products in a visual and attractive way for customers. WhatsApp Web : Use WhatsApp Business on your computer for greater convenience and efficiency when sending messages. How can I use WhatsApp Business' advanced features to improve customer service? You can use WhatsApp Business to improve customer service with the following examples: Automated Messages – Set up automated welcome messages to greet customers when they first contact you.
Example: “Hi! Thanks for contacting us. How can we help you today?” Quick Replies: Create quick replies to answer frequently asked questions efficiently. Example: “What are your business hours?” with “Our business hours are Monday through Friday, 9am to 6pm.” Tags – Use tags to organize and track conversations based on status or type. Example: Tags like “New Customer”, “In Process”, “Resolved” to manage and prioritize queries. Product Catalog: Showcase and share your product catalog directly in the conversation. Example: “Here you can see our most recent product catalog: [link to catalog].
What advanced features honduras phone number list does WhatsApp Business offer? WhatsApp Business offers the following advanced features: Tags : Organize conversations into specific categories for easy management. Automated Messages – Set up automated messages to save time and improve customer experience. Quick Replies – Create custom messages to quickly respond to frequently asked questions. Product Catalog : Showcase your products in a visual and attractive way for customers. WhatsApp Web : Use WhatsApp Business on your computer for greater convenience and efficiency when sending messages. How can I use WhatsApp Business' advanced features to improve customer service? You can use WhatsApp Business to improve customer service with the following examples: Automated Messages – Set up automated welcome messages to greet customers when they first contact you.
Example: “Hi! Thanks for contacting us. How can we help you today?” Quick Replies: Create quick replies to answer frequently asked questions efficiently. Example: “What are your business hours?” with “Our business hours are Monday through Friday, 9am to 6pm.” Tags – Use tags to organize and track conversations based on status or type. Example: Tags like “New Customer”, “In Process”, “Resolved” to manage and prioritize queries. Product Catalog: Showcase and share your product catalog directly in the conversation. Example: “Here you can see our most recent product catalog: [link to catalog].