You’re sending follow-up emails to customers, but that doesn’t mean your inbox is the best place to organize your responses. In fact, that’s not what this field was designed for.
Therefore, you need to use some automated system to manage your follow-up . Some use spreadsheets, for example. However, the ideal is to use a sales tool.
Some CRMs even send follow-up reminders via SMS or medical mail list email, so you don't forget about your commitments to customers.
In Agendor CRM, for example, all you need to do is create a follow-up task schedule, indicating when you have to contact which customer and what the follow-up will be about.
e-mail de follow-up
After that, Agendor sends you two reminder emails so you don't forget to complete this task. The first one is sent on the day the task is due, at 7:00 am, and the other one hour before the task is due.
If you use the Android or iPhone app, you also receive a notification on your cell phone so you don't forget to do any follow-ups or other important tasks.
Understand how Agendor notifications work:
With Agendor, you can organize and centralize customer information and track your follow-ups in just a few clicks.
So, try Agendor for free to learn about all the business management features to improve your sales! Just sign up and enjoy!
3. Find out what your recipient needs
Instead of using a generic email template for everyone, personally research who your audience is — and what they expect from you online.
Take advantage of this moment to discover how your company can help the potential customer to be successful, solve their problems and use your product and your company to their advantage.
Consider whether your prospects could use—or benefit from—using services like yours, and take the time to fully understand any corresponding business model.
Before sending a follow-up email message to a business contact, take the opportunity to empathize and understand that person's pain points, putting yourself in their shoes and using the information gathered in a message that will be better received by your potential customers.
In addition, you need to carefully read the latest emails you received from the customer, take a look at their registration, remember the company's characteristics and be sure to check the customer's history to see if there was contact via other media, such as telephone, or calls to customer service .