Well, after February 2022, the flow of requests for testing, of course, increased.
There are many new developers entering the market now and they are facing exactly the problems of promoting their product. Can you tell us more about what you encountered when bringing Renga to the market?
With no understanding whether the product would be in demand. Despite the fact that ASCON phone number in vietnamese is a large company with a good history, the product was still new, no one knew about it and was skeptical about it.
Yes, of course. We also received a lot of support thanks to the "BIM-technologies" competition, organized by the Ministry of Construction (note: the competition is now called "TEAM-LEADERS").
Have you ever had the desire to completely change the architecture of Renga? How did you deal with user resistance?
We analyzed user feedback, looked at their reactions, and fixed problems that arose. True, a few years after the product's launch, when talking to analysts, the idea did slip through that it would have been easier to use the standard Microsoft ribbon for the interface and not think about how convenient it would be for the user to use the product and how quickly he would master it. But, firstly, Microsoft's interface patterns are not really suitable for complex engineering software.
And secondly, we see that our product is easy and quick to master: in just 1.5 days of express training on a pilot project, people create a model of a multi-story warehouse building and produce drawings and specifications.
So while the idea of starting with a simple ribbon interface did sneak in, it quickly disappeared.
What should a user do if they want to switch to your solution?
Go to the rengabim.com website, go to the "My first project in Renga" section in the help guide and follow the instructions. In 5-8 hours, he will be able to build a 3-story cottage with an attic. Then, if the user wants to master everything on his own, he needs to read the practical user guide.
But we, of course, expect that the user will go to the training centers of our integrator partners.
Where to go? To the authorized training centers listed on our website. The first ones, of course, were opened in ASCON.
So, you were giving out free licenses back then?
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