Now is a great time to invest in your online business, as online retail is booming and enjoying great growth across all sectors. In the ever-evolving world of digital commerce, it’s important to keep up. In addition, more and more companies are becoming aware of the particular importance of a positive customer experience, so that the topic of customer experience is becoming increasingly present.
However, many entrepreneurs still do not recognize the comprehensive possibilities of customer experience. That’s because there’s much more to customer experience than good customer algeria telegram screening support and classic marketing strategies. Optimizing your customer experience is a highly complex and long-term process that requires a complete redesign of the way you interact and communicate with your customers. Your customer experience management must therefore be about continuous adjustments and developments, based on the reviews from your customers.
And precisely because the topic is so complex and because our last webinar week on the topic of business scaling was a complete success, we are now offering you another webinar week on the topic of customer experience. In this webinar week, we will look at all dimensions of customer experience in a total of six exciting webinars to give you a comprehensive insight into all CX measures. We'll be joined by our Shopware partners Findologic, epoq, elio, CleverReach, and the winner of the Shopware App Contest 2021 PremSoft. In their webinar slots, our partners each deal with a specific aspect of the topic of customer experience. Do you think that sounds exciting? Then check out the program for our webinar week now!