WhatsApp is presented as the perfect channel for the implementation of chatbots, taking advantage of its popularity and the personal nature of interactions. Users' familiarity with this platform facilitates the incorporation of this technology. This has the potential to transform communication between companies and consumers, making interactions closer and more effective. Companies can provide more agile and direct customer service.
The evolution of technology and work
Technological transformation has given rise to new job profiles. Although many think that automation will put an end to certain jobs, language models are opening doors. These systems not only replace tasks, but also require thailand mobile number list specific skills. The employment horizon looks full of promise for those who are willing to adapt to these realities.
While some monotonous jobs will go, innovative roles will also emerge. Examples of this are prompt engineers and conversation flow creators . These novel positions require different skills and are essential to fully exploit the potential of chatbots. The important thing is to be ready for these changes and know how to take advantage of the opportunities they bring.
LLMs: More than automation
LLMs not only make certain tasks more efficient, but they also enrich interactions. These models are able to learn and adapt to what the user needs, elevating the overall experience. An author in Towards Data Science developed and launched a WhatsApp bot in 12 hours using tools like Python, AWS, and OpenAI, which demonstrates the speed and skill of LLMs in generating custom solutions.
LLMs’ ability to capture context completely changes the way we communicate in the business world. By learning from each interaction, these systems allow organizations to offer tailored experiences. This not only increases customer satisfaction, but also improves the effectiveness of customer service. Here, technology becomes an indispensable ally in forging closer and more effective relationships between companies and users.